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Luff House

Walton-on-the-Naze

Garden Way, Walton-on-the-Naze, Essex CO14 8SW

0300 303 1724 luffhouse@pilgrimsfriend.org.uk

About Luff House

Luff House is a 28-bed residential care home in Walton-on-the-Naze, Essex.

We offer residential care for older people and can provide respite care to those who need it and we are able to offer care at the end of life.

At Luff House we have lounges and dining rooms on both the ground and first floor, which can be accessed by the passenger lift. There is a pleasant garden with patio, accessible by both foot and wheelchair from the lounge room and a further garden at the rear of the home.

Residents and families can meet in any of our lounges and there is also a quiet lounge for privacy if required. This lounge opens up to the patio area and summer house and can be enjoyed by all. Two of the lounges have facilities for visitors to make drinks if they wish. We have a fully equipped hair salon and a hairdresser who visits once a week.

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More about our team

The Care Manager, who is registered by the Care Quality Commission, and Business Manager are responsible for the dedicated team of around 50 staff members. Typically, Luff House has up to five carers and one senior carer on shift every day, alongside a Hummingbird. Hummingbirds support those living with dementia by offering company and support, often reading with the residents, singing with them and praying with them. There are three carers on shift overnight.

We also have a Activities & Community Engagement (ACE) Facilitator, Maintenance Officer and Catering Manager/Cook and three housekeepers who work in different parts of the home cleaning and providing a laundry service. This team ensures that the home is always clean and well-presented and that those who live with us have a well-laundered wardrobe.

To keep those who live with us safe, we also provide all care staff training in Manual Handling to Level 2 which is accredited by the Royal Society for the Prevention of Accidents (RoSPA).